Top Cleaners United – Terms of Service
1. Introduction
Welcome to Top Cleaners United! These Terms of Service (the “Terms”) outline the agreement between Top Cleaners United (referred to as “we,” “us,” or “our”) and you (referred to as “you,” “your,” or “client”) regarding the use of our cleaning services, as described below. By engaging our services, you agree to comply with these Terms.
2. Services Offered
Top Cleaners United provides a range of cleaning services, including but not limited to:
- Office & Workplace Cleaning
- Standard Cleaning
- Interior & Exterior Window Cleaning
- Moving-Related Cleaning
- Upholstery Cleaning
- Junk Removal
- Commercial Cleaning
- Post Construction Cleaning
- Pressure Wash Carpet Cleaning
3. Service Agreement
When you engage our services, a separate Service Agreement will be provided outlining the specific details of the cleaning services to be performed, including frequency, schedule, service fees, and other relevant information. The Service Agreement forms an integral part of these Terms.
4. Payment and Billing
Payment for our services will be as per the agreed-upon terms in the Service Agreement. Payment schedules, methods, and terms will be clearly communicated in the Service Agreement. Late or non-payment may result in a delay or suspension of services.
5. Access to Premises
You agree to provide safe and unhindered access to the premises to allow our cleaning professionals to perform their duties. You are responsible for providing accurate and complete information about the premises to ensure the safety of our personnel.
6. Changes and Cancellations
Any changes to the cleaning schedule must be communicated to us in writing with sufficient notice. If a scheduled cleaning is canceled with insufficient notice, a cancellation fee may apply as outlined in the Service Agreement.
7. Client Responsibilities
You agree to remove valuable and fragile items from the cleaning area before each service. We are not responsible for any damages or losses incurred due to pre-existing conditions or items not within the scope of services.
8. Confidentiality
Both parties agree to maintain confidentiality regarding any sensitive information obtained during the provision of services. We will not disclose any personal or confidential information without your consent.
9. Termination
Either party may terminate the services by providing written notice as per the terms specified in the Service Agreement.
10. Limitation of Liability
While we strive to provide exceptional cleaning services, we are not liable for any damages or losses arising from pre-existing conditions, negligence, or unforeseen circumstances.
11. Governing Law
These Terms and the Service Agreement shall be governed by and construed in accordance with the laws of British Columbia.
12. Contact Information
For inquiries or to request changes to the services, please contact:
Top Cleaners United Address: [Insert Address] Phone Number: [Insert Phone Number] Email Address info@topcleanersunited.com
By engaging our services, you acknowledge and agree to abide by these Terms of Service and any terms outlined in the Service Agreement. If you do not agree to these terms, please do not engage our services.